Lucien Lelong Shipping and Handling Rates
The cost for shipping is based upon your total order amount. Items are shipped via UPS Ground or Federal Express Ground.
We are unable to ship to APO/FPO and P.O. Box addresses.
For shipments to US Territories or international shipments, you will be notified by e-mail of the shipping charges before we ship.
DOT restrictions on air shipping
The U.S. Department of Transportation (DOT) prohibits air shipment of items that could contribute to an onboard fire or other mishap. Restricted items include:
We're committed to getting your order to you as quickly as possible, but we also want to do it safely and responsibly, in compliance with DOT rules. That's why we require ground-only delivery, at our standard rate, for orders that contain DOT-restricted products. We cannot ship DOT-restricted products to Alaska or Hawaii.
You may return merchandise for a full refund, less shipping charges, based on the original form of payment within 30 days of receipt. Please send merchandise along with the sales receipt to:
We recommend using a carrier that insures and tracks the return shipment. Parfums Lucien Lelong is not be responsible for return shipping fees or damaged or lost returns.